Refund policy
Return & Refund Policy
Last Updated: June 3, 2026
At Midgetville.com, we want you to be fully satisfied with your purchase. We offer a straightforward return process with the following terms:
Return Window You may return eligible items within 30 days of receiving your order.
Return Conditions
- Returns are accepted on all items (no final sale items).
- Items must be unused, in their original packaging, and in the same condition as received.
- We do not accept returns on used, worn, or damaged items (unless the damage occurred during shipping).
Return Shipping
- Free return shipping is provided within the United States.
- We will provide you with a prepaid return shipping label once your return is approved.
Refunds
- Once we receive and inspect your returned item(s), we will process a full refund to your original payment method.
- Refunds are typically issued within 5–10 business days after we receive the item.
- No restocking fee will be charged on any returns.
- Original shipping costs are refundable only if the return is due to our error (e.g., wrong item shipped or defective product).
How to Initiate a Return
- Contact us at welcome@midgetville.com with your order number and reason for return.
- We will review your request and email you a prepaid return shipping label.
- Ship the item back using the provided label.
Defective or Damaged Items If you received a defective or damaged product, please contact us immediately at welcome@midgetville.com with photos of the item and packaging. We will arrange for a replacement or full refund (including original shipping) as quickly as possible.
Important Notes
- We reserve the right to deny returns that do not meet the conditions above.
- Refunds will be issued to the original payment method used at checkout.